At Kelvyx CRM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us.
By accessing our website or using our services, you acknowledge this Privacy Policy.
We may collect different types of information depending on how you interact with Kelvyx CRM.
Personal Information
When you register for an account, contact us, or use our services, we may collect information such as your name, email address, phone number, company name, and account details.
Usage Information
We may collect information about how you access and use our website and services, including browser type, device information, IP address, pages visited, and general usage activity.
Customer and Business Data
If you use Kelvyx CRM to manage customer relationships, you may submit customer details, contact information, notes, and other business records. We process this information as necessary to provide our services and according to our agreements and applicable privacy laws.
We may use collected information to:
Provide, operate, and maintain Kelvyx CRM.
Create and manage user accounts.
Improve our website, features, and user experience.
Respond to questions, requests, and support inquiries.
Send service-related notifications and important updates.
Monitor security, prevent fraud, and protect our platform.
Comply with legal obligations and enforce our terms.
We will only use personal information for purposes permitted by applicable law.
Our website may use cookies and similar technologies to maintain sessions, remember preferences, understand website usage, and improve functionality.
You can manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
We do not sell your personal information for money. We may share information in limited circumstances, including:
Service Providers: With trusted providers that support hosting, analytics, communications, security, and other operational functions.
Legal Requirements: When disclosure is required by law, legal process, or a valid governmental request.
Security and Protection: When necessary to investigate fraud, protect users, or safeguard our rights and services.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
Service providers may access information only as necessary to perform their authorized functions and subject to appropriate safeguards.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information is completely secure. We cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, resolve disputes, and meet legal obligations.
We retain information according to its purpose, our contractual obligations, and applicable legal requirements.
You may request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate retention requirements.
If you use Kelvyx CRM to store information about your own customers, you remain responsible for ensuring that your collection and use of that information comply with applicable privacy requirements.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Correct inaccurate or incomplete information.
Request deletion of certain personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your information in a portable format, where applicable.
Lodge a complaint with the relevant data protection authority.
To exercise an applicable right, contact us using the details provided below.
Our website or platform may contain links to third-party websites or integrate with external services. These services operate under their own privacy policies and practices.
Kelvyx CRM is not responsible for the privacy practices of third-party websites or services. We encourage you to review their policies before providing personal information.
Kelvyx CRM is intended for business use and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action.
Your information may be processed or stored in countries other than your country of residence, depending on our infrastructure and service providers.
Where required, we will take appropriate measures to ensure that international transfers of personal information comply with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations.
Any updates will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
