Welcome to Kelvyx CRM. These Terms & Conditions govern your access to and use of our website, platform, and related services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please discontinue use of our services.
By accessing or using Kelvyx CRM, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
If you use our services on behalf of a company or organization, you confirm that you are authorized to accept these terms on its behalf.
Kelvyx CRM provides customer relationship management solutions intended to help businesses organize customer information, manage sales activities, and improve business workflows.
The availability, features, and functionality of our services may change over time. We reserve the right to modify, suspend, or discontinue any part of our services, subject to applicable law and any applicable contractual commitments.
Certain features may require you to create an account.
You agree to:
Provide accurate and complete registration information.
Keep your account information up to date.
Maintain the confidentiality of your login credentials.
Take reasonable steps to prevent unauthorized access to your account.
Notify us promptly if you suspect unauthorized account access.
Accept responsibility for activities carried out through your account, except where applicable law provides otherwise.
We reserve the right to suspend or restrict accounts involved in fraud, misuse, security risks, or violations of these terms, subject to applicable law.
You agree to use Kelvyx CRM only for lawful purposes and in accordance with these terms.
You must not:
Use our services for fraudulent, deceptive, or illegal activities.
Upload or transmit malicious software or harmful code.
Attempt to gain unauthorized access to our systems or other users’ accounts.
Interfere with the security, availability, or operation of our platform.
Copy, modify, reverse engineer, or exploit our software except where permitted by applicable law.
Use the platform to distribute unlawful, abusive, or infringing content.
Use customer information in violation of applicable privacy or data protection laws.
We may investigate suspected violations and take appropriate action to protect our users, platform, and services.
You retain your rights to the data and content you submit to Kelvyx CRM, subject to any rights necessary for us to provide the services.
You are responsible for ensuring that you have the appropriate rights, permissions, and legal basis to collect, upload, store, and process information through our platform.
You authorize us to process your submitted data as reasonably necessary to provide, maintain, secure, and support our services, in accordance with our Privacy Policy and any applicable data processing agreement.
Our collection and use of personal information are described in our Privacy Policy.
Unless otherwise stated, Kelvyx CRM and its associated website content, branding, designs, software, graphics, and materials are owned by or licensed to Kelvyx CRM and are protected by applicable intellectual property laws.
You may use our services for their intended purposes but may not reproduce, distribute, modify, or commercially exploit our intellectual property without prior written permission, except where permitted by law.
These terms do not transfer ownership of our intellectual property to you.
Our platform may contain links to or integrations with third-party products and services.
Third-party services are governed by their own terms and privacy policies. We do not control or guarantee the availability, accuracy, security, or performance of independent third-party services.
Your use of those services is at your own discretion and subject to their applicable terms.
If any Kelvyx CRM features or subscription plans require payment, the applicable fees, billing intervals, and payment terms will be presented before purchase.
You agree to pay the charges associated with the plan or services you select.
Unless otherwise stated in the applicable purchase terms or required by law, fees are non-refundable. Any cancellation, refund, renewal, or billing conditions will be governed by the applicable plan terms.
We reserve the right to change pricing prospectively, subject to applicable notice requirements and existing contractual commitments.
We aim to provide a reliable and accessible service but do not guarantee that Kelvyx CRM will always be available, uninterrupted, error-free, or compatible with every device or system.
Access may occasionally be affected by maintenance, technical issues, security incidents, or circumstances beyond our reasonable control.
We will take reasonable steps to address service disruptions where appropriate.
To the maximum extent permitted by applicable law, Kelvyx CRM is provided on an “as is” and “as available” basis.
We do not guarantee that the platform will meet every business requirement, produce specific commercial results, or operate without errors or interruptions.
Nothing in these terms excludes warranties or rights that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Kelvyx CRM will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, or data arising from the use of or inability to use our services.
Any liability that cannot legally be excluded or limited remains unaffected.
Where permitted by law, our total liability for claims relating to the services will be limited to the amount you paid to Kelvyx CRM for the relevant services during the twelve months preceding the event giving rise to the claim. If you use our services without payment, any applicable limitation will be determined by governing law.
You may stop using our services at any time and may close your account through the available account settings or by contacting us.
We may suspend or terminate access if you materially violate these terms, create a security risk, engage in unlawful conduct, or fail to meet applicable payment obligations, subject to applicable law and any contractual notice or cure requirements.
Upon termination, your right to access the affected services will end. Data retention, export, and deletion will be handled according to applicable agreements, our Privacy Policy, and legal obligations.
We may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised “Last Updated” date. Where required by law, we will provide notice of material changes or obtain your consent.
Your continued use of the services after changes take effect constitutes acceptance only to the extent permitted by applicable law.
These Terms & Conditions are subject to the laws applicable to Kelvyx CRM and its relationship with the user, as determined by the relevant legal requirements.
Any disputes arising from these terms will be handled by the competent courts or dispute resolution bodies with jurisdiction under applicable law.
Before publishing: Replace or supplement this section with the specific governing law and dispute resolution arrangements applicable to your business.
